Unlimited University Annual e-Pass

The Unlimited University Annual e-Pass is included with your membership. You have unlimited access to over 19 fully-accredited courses frequently required by healthcare facilities. Once you complete a course, your training certificate will be automatically and immediately uploaded to your  account. Unlimited  e-Training is included with your Passport membership.

For a full list of courses please click here.

To find out more, call 817-SEC3URE (732-3873), Option #1.

 Contact us or download our University pdf to learn more.

Additional IntelliCentrics Services Include:

IntelliCentrics Drug & Titer Testing

IntelliCentrics Drug & Titer Testing is the only program in the nation to provide testing for both drug screening and titers as part of a comprehensive vendor compliance platform.

Radiation Exposure Package

Our premium users will have access to our quarterly dosimeter-monitoring program. This will include 1 wear and 1 control dosimeter that will be exchanged every 3 months via a pre-paid postage exchange.

Criminal Background Checks

The Criminal Background Check (CBC) is customized to the screening criteria relevant to your role and updates your profile automatically.

General & Professional Liability Insurance

IntelliCentrics understands how difficult it can be for reps to maintain compliancy with so many professional requirements.  In our industry, the risk of being drawn into a lawsuit is real. Bodily injury and property damage claims that you are held liable for can be an enormous financial drain, and that is why we partnered with MSA, to help simplify securing professional and general liability coverages that protect our you and your community.


IntelliCentrics and MinuteClinic™ have teamed up to offer quality immunizations and convenience for healthcare occupational visitors, vendors, friends and family.

The same high-quality immunization choices typically reserved for healthcare industry representatives are available for all IntelliCentrics community members, as well as their friends and family members – in time for flu season!

IntelliCentrics is the most trusted name in Vendor Credentialing.

Click here for packages and pricing.

Add on now or contact us to learn more.


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  • Customer Support
  • Dedicated rep support team

Trained Staff

  • Expert phone support, 7:00 am to 5:30 pm CST, M-F – 817-SEC3URE (732-3873), Option 1
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  • HIPAA compliant
  • On-staff Policies & Standards Manager

Unlimited University Annual e-Pass Courses


1. Aseptic Technique and Infection Control for the Sales Professional
Reducing the transmission of infectious diseases is a major concern. With the advent of HIV, the prevalence of hepatitis B and hepatitis C, and the resurgence of tuberculosis, infection prevention and control is one of the most important responsibilities of all people who work in the healthcare industry. By studying this course, you will learn about the appropriate aseptic practices and techniques that are used, as well as the effective procedures that are applied in the healthcare setting to protect everyone from infection. As a visitor to the healthcare environment, you will be prepared to work with confidence and gain credibility with healthcare professionals.

2. Bloodborne Pathogens Safety
The focus of this program is to provide strategies and tools to help ensure safety regarding bloodborne pathogens. The program discusses the prevalence and transmission of bloodborne infections, and describes how exposure controls and personal protective equipment (PPE) are used to prevent transmission. It also provides a review of Universal Precautions, Standard Precautions and needlestick precautions, as well as guidance on following appropriate workplace infection control procedures.

3. Chemical Hazards in the Healthcare Environment
The proper use of hazardous chemicals is an essential part of the medical profession. Some chemicals are used in cleaning procedures, in preparing specimens for pathology and processing radiographs, and in the treatment of some medical conditions. While not all chemicals used in the healthcare environment are hazardous, some can be dangerous under certain conditions. Misusing or mixing chemicals, or using more of a chemical than is required, can result in life-threatening situations. It is, therefore, every healthcare professional’s responsibility to know and understand their institution’s hazard policies and procedures.

4. Confidentiality
Confidentiality is the foundation for trust in the patient-caregiver relationship. Efforts to maintain and protect confidential information once focused solely on paper medical records. But as communication technology has made it possible to easily store and transmit enormous amounts of medical information through computerized databases, fax machines, and the internet, there is an increased danger that confidential information may be revealed to inappropriate individuals. This course describes the Health Insurance Portability and Accountability Act (HIPAA) and the guidelines that have been implemented to ensure patient confidentiality.

5. Electrical Safety
Healthcare providers must understand the importance of electrical safety for their own protection, and for the protection of their patients. You must also be familiar with and obey your institution’s electrical safety policies and procedures pertaining to your job assignments. This module implements OSHA standards on work practices related to electrical safety. Knowing this information will help prepare you to take appropriate safety precautions when handling electrical equipment. You will also learn how to prevent electric shock, and what to do if an electrical problem occurs. Safe electrical work practices increase safety for patients, visitors and co-workers, and help avoid legal implications for this institution.

6. Ethics and Corporate Compliance in Healthcare
Fraud has been identified as a widespread and costly problem in the American healthcare system, especially billing fraud committed against federal programs like Medicare and Medicaid. In response, a number of laws and commissions have pressed for the development of corporate compliance programs in healthcare institutions. While corporate compliance can be a broad subject—including issues of corporate ethics, adherence to corporate codes of conducts, and other issues—we will focus primarily on the current federal impetus to reduce billing and coding fraud. This program will cover the legal background, a brief overview of the recommendations for a compliance plan, and some of the penalties involved. Corporate Compliance programs are designed to help prevent and detect fraud, to protect the institutions themselves against liability, and to ensure that everyone working within the institution performs services and bills for them in an ethical and legal manner. Vendors and sales representatives also need to be aware of these programs as they may directly affect how they are allowed to interact with clients.

7. FDA Reporting for Safer Medical Products
Healthcare providers, consumers, product manufacturers, and distributors all play a key role in helping the FDA monitor the safety of medical products. To fulfill this role, it is important to understand the guidelines, resources and tools available for reporting adverse events and other problems to the FDA. This course provides an overview of the FDA’s Medical Device Reporting (MDR) and MedWatch Safety Information and Adverse Event Reporting Programs. It discusses who should report various types of safety issues, how to report, and how the FDA uses these reports to resolve issues and get essential safety information back out to the public.

8. Fire Safety
Fire emergencies are one of the most serious situations that can occur in the healthcare environment. It is very important for healthcare professionals to understand their institution’s fire protection plan and evacuation procedures. The plan describes the components of the building’s fire protection system, as well as the healthcare professional’s responsibilities in case a fire does occur.

9. HIPAA HITECH: Final Rule Compliance for Business Associates
In February of 2009, President Barack Obama signed the American Recovery and Reinvestment Act (ARRA). Within that Act was the Health Information Technology for Economic and Clinical Health Act (HITECH). The HITECH Act included requirements that significantly revised privacy and security guidelines of the Health Insurance Portability and Accountability Act (HIPAA) that had not been changed for almost a decade. With the adoption of HITECH, the Department of Health and Human Services (HHS) published two “interim final rules” addressing HITECH privacy requirements. In early 2013, these interim rules were made final. The Final Rule expands the reach of the HIPAA rules by stating that any business associate of a HIPAA-covered entity who “maintains and transmits” protected health information on behalf of that covered entity, is subject to many of the same HIPAA rules as the covered entity. In addition, certain subcontractors of business associates are now to be treated as business associates themselves. As a result of the Final Rule, business associates and subcontractors are required to enter into business associate agreements with each other. Subcontractors will be responsible for HIPAA compliance not only under those contracts but also directly under the HIPAA rules themselves. Lastly, the Final Rule also changes some of the mandatory terms of business associate contracts and will require covered entities, business associates, and subcontractors to revisit their existing agreements to achieve compliance with the Final Rule’s new requirements. This course provides a detailed overview of the Final Rule for business associates so that they can understand its implications and take steps to achieve compliance in a timely manner. Before the details of the 2013 Final Rule are discussed, it is important to put it in context with a brief review of the history and background of HIPAA legislation.

10. HIPAA in Healthcare
Although the Health Insurance Portability and Accountability Act (HIPAA) has probably already caused many changes in your workplace, it is important to know as much as possible about the legislation itself, as well as its implications regarding privacy and security of patient information. This course provides an overview of what you need to know.

11. Massachusetts Legal and Ethical Requirements for Pharmacy and Medical Device Representatives
The ethical and legal behavior of representatives of pharmaceutical and medical device manufacturers has become an issue of concern over the past decade in part because of the vast growth of the marketing and promotion of these items. Seven states and the District of Columbia have enacted laws that address this issue, with a variety of regulations on codes of conduct, compliance requirements, disclosure requirements on any form of gift or remuneration, and whether the disclosure is public. Massachusetts has by far the most comprehensive of the state laws, incorporating and going beyond most of the other state laws. It is the Massachusetts law that will be discussed in this program.

12. 2018 National Patient Safety Goals (NPSG)
For the 2018, the Joint Commission revised Elements of Performance related to reducing the risk of healthcare-associated infections. This program has been updated to reflect this change. The goal of this program is to define and discuss the Joint Commission’s National Patient Safety Goals for 2018, including the problems and concerns that have led to its implementation. The program provides a detailed review of the various patient safety goals that have been identified for implementation, plus then Elements of Performance that will be required to meet these goals.

13. Orientation to the Operating Room for the Sales Professional
Most sales professionals and industry representatives need a way to orient themselves to the surgical environment. This course is intended to familiarize you with the physical environment, protocol, and professionals who practice there, as well as the aseptic practices and techniques used. The program will also provide useful information that will assist as you interface with surgical professionals to introduce equipment for evaluation and/or in-service. The bottom line is to prepare you well for the “surgical experience” as a visitor to that environment, who can enter with the confidence that will help you gain credibility and acceptance by those professionals.

14. Radiation Safety for Clinical Health Care Industry Representatives
The use of radiation in the healthcare setting means that all those who work in this environment need to be aware of the risks and take appropriate precautions to protect themselves from exposure. This course focuses on radiation safety for Clinical Health Care Industry Representatives (Clinical HCIRs). The material provides basic information about radiation, discusses the uses and risks of radiation in diagnostic procedures and therapies, and provides guidance on safe practices.

15. Risk Management and Ergonomics
Ergonomics is the science of fitting a job to the worker. Risk managers need to examine the workplace—the tools used, the techniques, the environment—to help prevent injuries. When there is a mismatch, any number of work-related musculoskeletal disorders (MSDs) can result.

16. TB Prevention for the Healthcare Worker
Although a cough most often suggests a diagnosis of cold, flu, or bronchitis, one diagnosis may be overlooked because it is perceived as being rare: the lung disease tuberculosis. Over the past decade, tuberculosis has again become a disease of great concern, creating an urgent need for healthcare providers to review safe work practices to prevent the spread of this serious disease. This material is designed to help healthcare workers learn about tuberculosis and its impact today. It includes a history of the disease, its causes and symptoms, and guidance on how to safely treat patients. You will also find work practices recommended by the Centers for Disease Control and Prevention (CDC) that are designed to help prevent transmission of the disease.

17. The Basics of Informed Consent
While patients benefit from the availability of healthcare industry representatives to physicians, it is still important that the presence of a representative during procedures be disclosed to patients as part of the overall informed consent process. In the past, this step was sometimes overlooked, but with more stringent regulations like HIPAA, disclosing the presence of a healthcare industry representative is required. For this reason, it is important for healthcare industry representatives to understand the informed consent process.

18. The Sunshine Act: A Guide for Healthcare Providers
The Sunshine Act is legislation that requires manufacturers of drugs, medical devices, and biologicals to report certain payments and items of value given to physicians and teaching hospitals. Manufacturers are required to collect and track payment, transfer, and ownership information beginning August 1, 2013. They will submit the reports to the Centers for Medicare & Medicaid Services (CMS) on an annual basis. In addition, manufacturers and group purchasing organizations (GPOs) must report certain ownership interests held by physicians and their immediate family members. By September 30, 2014, the majority of the information contained in these reports will be available on a public, searchable website, and physicians will have the right to review the information and challenge any reports that are false, inaccurate or misleading. This course provides an overview of the major components of the Sunshine Act Final Rule.

19. AdvaMed and PhRMA Ethics Codes for Sales Professionals
AdvaMed, the Advanced Medical Technology Association—the main representative body for the manufacturers of medical and diagnostic devices—has adopted a comprehensive code of ethics to cover the promotion and marketing of their devices. PhRMA, the Pharmaceutical Researchers and Manufacturers of America—the main representative for the nation’s pharmaceutical and biotechnology companies—has adopted a very similar set of guidelines. These guideline were developed because the ethical and legal behavior of representatives of pharmaceutical and medical device manufacturers has become an issue of concern over the past decade, in part because of the vast growth of the marketing and promotion of these items. Seven states and the District of Columbia have enacted laws that address this issue, with a variety of regulations on codes of conduct, compliance requirements, disclosure requirements on any form of gift or remuneration, and whether the disclosure is public The AdvaMed and PhRMA guidelines have informed most of the state laws. And it is primarily these guidelines that will be discussed in this program.

20. ISO 1348:2016 Requirements for Medical Devices
Medical devices can be as simple as a basic needle, as complex as a state-of-the-art implant, or as critical as a piece of life-support equipment. Because many medical devices are invasive (some even remain inside the body, such as a pacemaker or a prosthetic knee joint), one of the medical device industry’s top priorities is ensuring the highest degree of safety for every device in use. Regulatory requirements have become more and more rigorous at all stages of a medical device’s development and life cycle. As a result, those in the industry need to establish and show quality management processes, and consistently meet best practice standards. To accomplish these goals, the medical device industry relies on rigorous standards that are established by the International Standards Organization (ISO). It is important for all those in the medical device industry-including medical device sales representatives-to understand the purpose and the relevance of this latest version of ISO 13485.

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